Frequently Asked Questions

Everything you need to know about shopping with MOUSSY

What is the standard shipping timeframe?

Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

How do I process a return or exchange?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our returns portal to generate a prepaid shipping label.

How do I find my correct size in MOUSSY denim?

MOUSSY Vintage denim often features premium non-stretch cotton. We recommend checking our detailed Size Guide on each product page or sizing up if you are between sizes for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is placed, we cannot guarantee modifications or cancellations, but please contact customer support as soon as possible.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping costs and import duties are calculated at checkout based on your destination.